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When you use Heard, we collect the information you provide. This information will not be sold to anyone.
Your data is never sold to third parties. We use the information you provide to personalize your experience.
Lena Athena and her team may review data to modify and improve the application experience. Anonymized or aggregated data may be shared with partners and affiliates.
You can request deletion of your data at any time by emailing hello@lenaathena.com.
Heard uses Claude, an AI assistant made by Anthropic, to power practice conversations. The AI role-plays as the person you're practicing with and provides real-time coaching notes based on Lena Athena's Kind Boundaries framework.
The AI is not a real person. It is not your partner, your MIL, or your doctor. It is a practice tool designed to help you find your words before the real conversation happens. It does not replace therapy, medical advice, or professional counseling.
The inline coaching notes you see during practice are generated by AI trained on Lena Athena's Kind Boundaries framework. They represent Lena's approach but are not written by Lena in real time.
Practice conversations are processed by Anthropic's API. Anthropic's privacy policy governs how that data is handled. We recommend reviewing it at anthropic.com/privacy.